Last Updated: April 2026

Refund Policy

We aim to provide reliable cloud services. This policy explains when and how refunds are applicable.

01

Refund Eligibility

We offer a limited refund policy to ensure fairness while maintaining service quality.

Refund request within 7 days of purchase
Valid reason (service issue or billing error)
Minimal resource usage
First-time purchase only
02

Non-Refundable Cases

Some services are not eligible for refunds due to their nature.

Domain registrations & renewals

Used or consumed resources

Violation of terms of service

Custom or enterprise plans

03

Refund Process

To request a refund, follow these steps:

Submit a support request with your order details and reason for refund.

Contact support team
Provide payment proof
Wait for review & approval
Refund processed if eligible
04

Refund Timeframe

Once approved, refunds are processed within a specific time period.

  • 5–7 business days for processing
  • Bank/payment delays may vary
  • Refund issued to original payment method
05

Cancellations

You can cancel your subscription anytime from your account dashboard.

Cancellation does not guarantee a refund unless eligibility criteria are met.

06

Policy Updates

We may update this Refund Policy as needed.

Continued use of our services means you accept the updated policy.

Need Help?

For refund requests or questions, contact our support team anytime.

Contact Support